My deposit to Mostbet is not credited – what should I do?

If your deposit is not showing in your Mostbet balance, follow these steps:

1. Wait 10–30 minutes – many bank, card, bKash, Nagad or Rocket payments can take a short time to confirm.
2. Check payment status in your bank/wallet app to see if the money was actually deducted.
3. Refresh your balance – log out of your Mostbet account and log in again, or refresh the page/app.
4. Go to “Deposit history” in your account and see if the transaction is listed as “Pending”, “Failed”, or “Completed”.
5. If money is deducted but not credited in casino or sports balance after 30–60 minutes, contact support via live chat or email. Send:
   • Your account ID
   • Screenshot of payment
   • Time, amount, and method used

Tip: Always use the same name and currency on your payment method and Mostbet account to avoid delays.

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